Our training is perfect for students with special needs who would benefit from customized training.
This training provided in a real business setting will enhance the capabilities of the trainee and the opportunities of integration into the work force will increase dramatically.
The following are a few of the training components:
Developing marketable skills for job transactions, interactions and record-keeping. Customized, one on one programs that target a full range of practical skills.
Integrated math/language instruction to enhance underlying abilities.
We create training strategies to respond to different learning styles and challenges.
PROGRAM COMPONENTS:
Cash register operation: Registering amounts, managing special functions, discounts, tax exemptions, voids, refunds, interpreting and changing register tapes.
Sales transactions: collecting cash payments and tendering change, processing credit cards, debit and check payments, receiving coupons and gift certificates, handling returns and exchanges.
Sales and service interaction: using customer service skills for effective communication, greeting customers, answering inquiries, offering information, and handling complaints.
Record keeping: preparing float records, tallying and reconciling sales for shift reports, filling out deposit forms, completing other work documents for cashier/checker duties.
Other skills training provided are: enhancing math and language skills to work with currency, estimate and check machine calculations, perform record-keeping, and manage communication, etc.
Employment & Training Director
Phone: 509.882.2523
Fax: 509.203.4397
